Frequently Asked Questions
Is my data safe?
Absolutely. All file transfers are encrypted via HTTPS. Furthermore, our automated systems permanently delete all uploaded and processed files from our servers within 1 hour.
Is there a file size limit?
Yes, to ensure optimal performance for all users, the maximum file size for free processing is currently set to 100 MB per file.
Why did my PDF formatting change slightly?
PDFs are complex documents. While our tools maintain 99% fidelity, certain proprietary fonts or complex vector graphics from specific software might render slightly differently. We recommend always keeping a backup of your original file.
Do you offer an API for developers?
Yes! We provide a comprehensive REST API. You can view the full documentation by clicking the "API Docs" link in the top navigation bar.
Still need help?
Our support team is here to assist you. We typically respond within 24 hours.
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